About Vesh m'vesh

The D2K customer feedback solution, called Vesh m'vesh, aims to capture, analyze and reflect on the customers' satisfaction regarding your product and employees.

It is always difficult to convince your customers to respond and give feedback regarding the services and products that they like or dislike. Furthermore, this is time consuming process and usually very expensive, adding the fact that unsatisfied customers often do not give feedback and silently choose concurrent product or service.

Vesh m'vesh is exactly what you need, since this app helps businesses to identify and resolve eventual problems and customers' concerns. With Vesh m'vesh your customers will be treated as valuable resource, and furthermore a business shows that they take care about customers and will do their best to meet customer needs. Vesh m'vesh helps a business to make better business decisions and a better customer experience by gathering tangible data directly form their customers.

If you are interested to be engaged and use Vesh m'vesh application, please contact us. For already registered clients, please log in from here to Vesh m'vesh administration panel.

Features

Easy to use

Based on a humble and attractive user interface easy to be used by everyone! Pages follow a logical sequence; custom language (English, Albanian, other); custom number of smileys (3 or 5).

Technology-agnostic

App developed as Android application, and designated to work on Andorid tablets or terminal kiosks on business facilities, whereas its Web Administration panel is accessible online.

Real-time

Our system collects data on the real-time and hourly/daily basis, to increase the customers' interaction with your business, and leverage the process of feedback collection for a business.

Flexible admin

Business administrator can use the Web administration panel to set up questions, read dashboard and like and dislike trends' reports, and even decide to receive regular reports or alerts via email.

Industries

We are there to support you independent of the industry you belong to.

Healthcare

Restaurants

Shop & Retail

Banking

Airports

Hotels

Starter

€29/mo

Android app:

Kiosk mode
User friendly & interactive interface
Logical-sequence surveys
Customers can leave a text comment
Support for one language (e.g., Albanian, or English)

Web administration panel:

Client registration via D2K
Client login with username and password
User friendly and organized dashboard
Customize between three or five smileys interface
Daily/weekly summaries
Trends dashboard
Support by email and phone

Flexi

€39/mo

All STARTER features plus

Web administration panel:

Customize the survey questions
Comparative feedback dashboard
Daily/weekly/monthly/overall summaries
Summaries for selected from – to period
Export of data

Premium

€89/mo

All FLEXI features plus

Assigned team of CRM experts for value-added support:

Extensive user friendly and organized dashboard
Extensive daily/weekly/monthly/overall summaries
Extensive trends dashboard
Extensive comparative feedback dashboard
Interactive dashboard
Custom dashboard elements and functionalities
Customize the survey questions on a monthly basis
Meetings and consultancy on a monthly basis
Report with conclusions and recommendations on a monthly basis
Support on-site, by email and phone

Customer satisfaction feedback with
Vesh m'vesh

About Vesh m'vesh

Features

Easy to use

Technology-agnostic

Real-time

Flexible admin

Industries

Healthcare

Restaurants

Shop & Retail

Banking

Airports

Hotels

Pricing

Starter

€29/mo

Flexi

€39/mo

Premium

€89/mo

Our prestige clients

Customer satisfaction feedback with Vesh m'vesh

About Vesh m'vesh

Features

Easy to use

Technology-agnostic

Real-time

Flexible admin

Industries

Healthcare

Restaurants

Shop & Retail

Banking

Airports

Hotels

Pricing

Starter

€29/mo

Flexi

€39/mo

Premium

€89/mo

Our prestige clients

Customer satisfaction feedback with
Vesh m'vesh